Privacy Policy

Vitalis Health & Wellness PC Last Updated: January 1, 2025

Introduction

Vitalis Intimate Health ("we," "us," or "our") operates the website at https://vitalishealth.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

Information We Collect

Information You Provide to Us

Contact Information: Name, email address, phone number, and mailing address when you contact us or create an account.
Payment Information: Payment card details and billing address when you make a purchase. Payment information is processed by our third-party payment processor and is not stored on our servers.
Communications: Information you provide when you contact us through our contact form, email, or phone.

Information Collected Automatically

Device Information: Browser type, operating system, device type, and screen resolution.
Usage Data: Pages visited, time spent on pages, click patterns, and referring URLs.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect usage data and improve our services.

Information We Do NOT Collect Through This Website

This website does not collect Protected Health Information (PHI). Medical intake forms, health questionnaires, and prescription information are handled through separate, HIPAA-compliant systems. Please refer to our HIPAA Notice of Privacy Practices for information about how medical information is handled.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Respond to your inquiries and provide customer support
Send you marketing communications (with your consent)
Monitor and analyze usage trends and preferences
Detect, prevent, and address technical issues and security threats
Comply with legal obligations

How We Share Your Information

We may share your information with:

Service Providers: Third-party vendors who perform services on our behalf (payment processing, email delivery, analytics, hosting).
Licensed Healthcare Providers: To facilitate medical consultations and prescription services, through HIPAA-compliant channels.
Licensed Pharmacies: To facilitate prescription fulfillment, through HIPAA-compliant channels.
Legal Requirements: When required by law, regulation, legal process, or governmental request.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use the following types of cookies:

Essential Cookies: Required for the website to function properly.
Analytics Cookies: Help us understand how visitors interact with our website.
Marketing Cookies: Used to deliver relevant advertisements (only with your consent).

You can control cookie preferences through our consent banner or your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit (TLS/SSL) and at rest
Regular security assessments
Access controls and authentication requirements
Employee training on data protection

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict processing of your information
Data portability
Withdraw consent at any time

To exercise these rights, contact us at care@vitalishealth.com.

Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Vitalis Health & Wellness PC 3000 Lenox Rd NE, Suite 1200, Atlanta, GA 30326 Email: care@vitalishealth.com Phone: (888) 555-VITA Website: https://vitalishealth.com